FAQ – HalalGlam

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Spend $25 or more before tax for FREE shipping to US and CanadaFREE shipping will be applied at checkout

We are now serving UK and select EU Countries

Yes, all our products are Halal Certified and Wudu permissible.

- Our Wardah makeups are directly imported from Indonesia and carries Indonesian government Halal Certification
- Our Amara Nail Polish are Halal Certified by The Islamic Food and Nutrition Council of America
- Our Tuesday in Love nail polish are Halal Certified by Halal Certification Service of Canada
- Please follow the link (Halal Certificate Page) if you want to know more

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
We also accept buy now pay later with interest free using Klarna.

Domestic shipping can take up to 5 business days.

United States shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
Yes, we offer free standard shipping for orders over $25. Check the cart to see the current deal on free shipping.

We currently only ship to Canada and US address.

Please note that free shipping is not applicable for international orders (once available) and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.

If your region is not mentioned, please feel free to reach out to see if we can work out the details.

Yes, we offer refunds with certain condition.

Please enquire for more information about our Refund policy.
A refund request can be submitted within 14 days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund subject to stocking fee and return shipping.

In the case when the packaging has been opened and the product has been used, you are NOT eligible for refund due to health concern.

Please check our Terms of Service to see if you're eligible for a refund.